Privacy Policy

We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use this website and purchase our products or services.

Divider

1. Information We Collect

We may collect:

  • Personal information such as name, email, phone number, billing/shipping address.
  • Payment information, processed securely through third-party providers (we do not store full credit card details).
  • Website usage data such as IP address, browser type, cookies, and analytics data.

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill orders.
  • Communicate regarding orders, support, and promotions.
  • Improve the website, services, and customer experience.
  • Comply with legal obligations.

3. Sharing of Information

We may share information with:

  • Service providers such as payment processors, shipping carriers, and hosting partners.
  • Legal authorities if required by law or to protect rights.
  • We do not sell or rent personal information to third parties.

4. Cookies & Tracking

  • This website uses cookies to improve user experience and track usage.
  • You may disable cookies in your browser, but some features may not function properly.

5. Data Security

  • Reasonable safeguards are in place to protect personal information, including encryption and secure servers.
  • However, no method of online transmission is completely secure.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete personal data.
  • Opt-out of marketing communications.
  • Request a copy of the data held about you.

7. Children’s Privacy

This website is not directed to children under 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy at any time. The latest version will always be posted here.

Spectrum City Sensory Gym may offer two text-message programs:


  • Transactional messages  related to your bookings, purchases, participation, or account, including confirmations, waiver links, weather notices, schedule notices, operational updates, and customer-service messages.
  • Optional marketing messages, including seasonal updates, condition alerts, special offers, event announcements, and promotional messages, which you receive only if you separately opt in.

When you opt in to receive text messages from Spectrum City Sensory Gym whether booking-related messages or marketing alerts, we collect your mobile number and your consent record. Message frequency varies. Message and data rates may apply. Consent to marketing messages is not a condition of any purchase. Reply STOP to cancel at any time. Reply HELP for help or contact us at info@spectrumcity.org or 667.354.0400. Carriers are not liable for delayed or undelivered messages. You may also revoke SMS consent by contacting us at info@spectrumcity.org or 667.354.0400. We will honor reasonable opt-out requests as required by law.


No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third party. We use service providers, such as booking and messaging platforms, solely to deliver the messages you have requested.